Move In Out
Move in. Move out. We clean up.
Service Description
Our Move In/Out Cleaning service is a specialized, deep-cleaning package designed to make your transition into a new home or departure from your current one as smooth and stress-free as possible. This service ensures that the property is completely vacant, sanitized, and ready for its next occupant. Whether you are a tenant aiming to secure your full security deposit return, a landlord preparing a property for new tenants, or a new homeowner wanting a fresh start, this intensive clean covers all areas, leaving the space pristine and welcoming. What Our Move In/Out Cleaning Includes: Because properties are often empty during this service, we can provide a top-to-bottom clean without interruption, addressing areas typically obscured by furniture and belongings. This comprehensive service typically covers: • Kitchen & Appliances: Deep cleaning inside and out of all major appliances (ovens, refrigerators, microwaves, dishwashers), degreasing stovetops, sanitizing countertops, scrubbing sinks, and cleaning inside all cabinets and drawers. • Bathrooms: Intensive scrubbing of showers, bathtubs, tiles, grout, toilets, and sinks to remove all traces of soap scum, lime scale, and mildew. • Floors: Thorough vacuuming and mopping of all hard flooring and carpets, ensuring all corners and edges are addressed. • Walls & Surfaces: Wiping down all walls for scuffs (lightly), baseboards, door frames, window sills, and blinds/shutters. • Interior Windows: Cleaning the inside of all accessible windows and glass doors. • Hard-to-Reach Areas: Cleaning ceiling fans, light fixtures, and inside all closets. We use professional-grade equipment and effective cleaning solutions to ensure every nook and cranny is addressed, helping you leave a great impression or settle comfortably into a spotless new beginning.
Cancellation Policy
Booking, Cancellation, and Waitlist Policy 1. Booking Policy To secure your desired cleaning date and time, we recommend booking as far in advance as possible. • Service Agreement: All new clients are required to have a signed service agreement or a confirmed booking acceptance via email/text before the first service is performed. • Deposit/Card on File: For most services (especially one-time, move in/out, and post-construction cleans), we require a valid credit card securely placed on file or a non-refundable booking deposit to confirm your appointment. The balance will be charged on the day of the service. • Arrival Window: We schedule our cleanings within an arrival window (e.g., 2 hours, such as between 9:00 AM and 11:00 AM) to allow for unexpected delays, such as traffic or finishing a previous job. We will contact you if we anticipate being outside of this window. 2. Cancellation & Rescheduling Policy We understand that plans change. When you book an appointment, we reserve that time exclusively for you and our team. Cancellations and rescheduling close valuable slots that other clients could use. • Notice Requirement: We require a minimum of 48 advance notice to cancel or reschedule your cleaning appointment without penalty. • Late Cancellation Fee: If you cancel or reschedule within the 48 notice period, a late cancellation fee of %50 of the service cost will be charged to the card on file. • Lock-Out / No-Show Fee: If our team arrives at your property and is unable to gain access (e.g., you forgot to leave a key, the gate code doesn't work, etc.), or if you cancel upon arrival, you will be charged $100 to compensate the team for their time and travel. • Holiday Cancellations: Cancellations for appointments scheduled within 3 days of a major holiday may be subject to a higher fee or non-refundable deposit. 3. Waitlist Policy If your preferred booking date is full, you have the option to join our waitlist. • How it Works: You can request to be added to the waitlist for a specific date(s) or a general timeframe. • Priority Contact: If an opening becomes available due to a cancellation or rescheduling, we will contact clients on the waitlist in the order they were added. • Confirmation: We will attempt to reach you by phone, text, or email. You will typically have a short timeframe (e.g., 2 hours) to accept the available slot before we move to the next person on the list. Being on the waitlist does not guarantee a booking.
Contact Details
(206)957-6047
Retina@onthegrime.com
Seattle, WA, USA