Event Cleaning
Your event's best-kept secret.
Service Description
Our Event Cleaning service provides comprehensive cleaning solutions before, during, and after your event, allowing you to focus on hosting a successful and memorable occasion without the stress of the cleanup. We ensure your venue is pristine and ready for guests upon arrival, and that it is efficiently returned to its original condition once the festivities are over. This service is fully customizable and ideal for a wide range of gatherings, including weddings, corporate functions, private parties, gallery openings, and community events. What Our Event Cleaning Includes: We offer flexible packages tailored to the unique needs of your event: Pre-Event Cleaning (Before guests arrive) • Venue Preparation: General tidying, organizing, and ensuring all areas (entrances, main floor, restrooms, kitchen/staging areas) are spotless. • Restroom Sanitation: Fully stocking {at clients expense} and sanitizing all restrooms, ensuring a pleasant experience for your guests. • Surface Preparation: Dusting, wiping down, and polishing all surfaces, tables, and display areas. • Floor Care: Thorough vacuuming, mopping, and ensuring all flooring is clean and safe. During-Event Cleaning (Upon request) • Continuous Maintenance: Discreet staff available to monitor and maintain cleanliness throughout the event. • Restroom Upkeep: Regular checks and re-stocking of supplies, trash removal, and spot cleaning to maintain hygiene standards. • Spill Response: Prompt response to spills and accidents to keep the venue safe and presentable. Post-Event Cleaning (After the event concludes) • Waste Management: Efficient collection and disposal of all trash and recycling, [ dumping fees apply]} including breakdown and removal of boxes. • General Cleanup: Clearing away decorations, empty bottles, and food debris. • Detailed Cleaning: Deep cleaning of restrooms, kitchens, and bar areas. • Venue Restoration: Full floor care (vacuuming, mopping) and ensuring the venue is returned to its original condition as required by your rental agreement. We work closely with event planners and venue managers to provide a seamless and professional cleaning experience.
Cancellation Policy
Booking, Cancellation, and Waitlist Policy 1. Booking Policy To secure your desired cleaning date and time, we recommend booking as far in advance as possible. • Service Agreement: All new clients are required to have a signed service agreement or a confirmed booking acceptance via email/text before the first service is performed. • Deposit/Card on File: For most services (especially one-time, move in/out, and post-construction cleans), we require a valid credit card securely placed on file or a non-refundable booking deposit to confirm your appointment. The balance will be charged on the day of the service. • Arrival Window: We schedule our cleanings within an arrival window (e.g., 2 hours, such as between 9:00 AM and 11:00 AM) to allow for unexpected delays, such as traffic or finishing a previous job. We will contact you if we anticipate being outside of this window. 2. Cancellation & Rescheduling Policy We understand that plans change. When you book an appointment, we reserve that time exclusively for you and our team. Cancellations and rescheduling close valuable slots that other clients could use. • Notice Requirement: We require a minimum of 48 advance notice to cancel or reschedule your cleaning appointment without penalty. • Late Cancellation Fee: If you cancel or reschedule within the 48 notice period, a late cancellation fee of %50 of the service cost will be charged to the card on file. • Lock-Out / No-Show Fee: If our team arrives at your property and is unable to gain access (e.g., you forgot to leave a key, the gate code doesn't work, etc.), or if you cancel upon arrival, you will be charged $100 to compensate the team for their time and travel. • Holiday Cancellations: Cancellations for appointments scheduled within 3 days of a major holiday may be subject to a higher fee or non-refundable deposit. 3. Waitlist Policy If your preferred booking date is full, you have the option to join our waitlist. • How it Works: You can request to be added to the waitlist for a specific date(s) or a general timeframe. • Priority Contact: If an opening becomes available due to a cancellation or rescheduling, we will contact clients on the waitlist in the order they were added. • Confirmation: We will attempt to reach you by phone, text, or email. You will typically have a short timeframe (e.g., 2 hours) to accept the available slot before we move to the next person on the list. Being on the waitlist does not guarantee a booking.
Contact Details
(206)957-6047
Retina@onthegrime.com
Seattle, WA, USA